Wow! Where do I begin? My friend referred me to Tri Tech recently after she got a new heat pump installed in her home and referred me specifically to Ansen.
We were in need of a new furnace (or so we thought) so I called Tri Tech and they sent Ansen out provide a bid. Before he began, I gave him the backstory that our furnace has been broken for the past year and keep in mind we also have an 8-month old (space heaters have been $$$ to operate!!!). Some other company sent out a technician a year ago and that person let us know that our furnace was old and in need of replacing and the PVC pipes that fed air in and out from the furnace were all in need of replacing as well.
After Ansen heard the story he looked at our furnace was skeptical of said diagnosis. He asked to look outside of the house for any potential blockages that might be hindering the air from getting in or leaving. He cleaned a little bit of debris out, but we identified that wasn’t the issue – the furnace still wasn’t working. He opened up the top of the furnace where it ignites and tinkered with it for 30 solid minutes and right around the 50th minute he fixed the whole thing! He said even though our furnace was old, it was still in good shape and that he wasn’t there to try to upsell on new equipment when the current equipment we have is perfectly fine.
I really appreciate the honesty and Tri Tech and Ansen have definitely won us over as future clients for forward-looking projects!