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Customer Satisfaction Survey

Dear Customer,

Thank You for choosing Tri-Tech Heating Inc. for your most recent Heating and/or Cooling needs. We value your business and want to make sure you are completely satisfied. We would greatly appreciate your input.

Please fill out the following survey with 1 being “needs improvement” and 5 being “excellent”.

1. Was your appointment scheduled at your convenience?
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2. Did we arrive when scheduled?
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3. Did we listen to your concerns?
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4. Did we address your concerns?
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5. Did our technician explain your options and/or procedures involved?
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6. Was your technician curteous and professional?
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7. Did our technician appear to be knowledgeable about the product that he was there to service?
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8. Did out technician protect your premises and clean up afterwards?
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9. Did we resolve any problems & complete the job in a timely manner?
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10. Was it easy to do business with Tri-Tech Heating Inc?
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11. Did we meet your overall needs?
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Would you call us again for your future needs?
yesno
Would you be interested in information about our Pre-Paid
Preventative Maintenance Program which we call ESA?
yesno